HSBC Bank Malaysia Berhad ("HSBC Bank") to debit any or all of my account(s) to pay off and/or settle any outstanding amount due under this Personal Financing-i Facility to HSBC Amanah and in this respect, HSBC Amanah may liaise with HSBC Bank in connection therefor. Operation hours: 24 hours, Visa Emergency Assistance (Overseas Centres), Singapore We use cookies to give you the best possible experience on our website. If your complaint is not resolved to your satisfaction by the above channels, you may escalate it to our Customer Experience Team. 800 4481 250 Operation hours: 7.30am - 9.30pm Telephone. Attention: Mail stop NOE 1290 1 Corporate Drive, Suite 360 Lake Zurich, IL 60047-8945 HSBC Amanah Tariff and charges (PDF) HSBC Amanah Tariff and charges (PDF) Download. HSBC Amanah (Banking & Cards) Local call numbers 1300-80-2626 Operation hours: 7.30am - 9.30pm International call numbers +603 8321 5200 Operation hours: 7.30am - 9.30pm. If customer fails to meet any of the above eligibility criteria, monthly account-i fee of RM150 will be charged (and applicable tax, if any). HSBC use cookies to give you the best possible experience on our websites. Are you sure you want to close the window? 800 4481 250 HSBC Bank Malaysia (Banking and Cards) Local call numbers 1300-88-1388 Operation hours: 7.30am - 9.30pm International call numbers +603 8321 5400 Operation hours: 7.30am - 9.30pm Customer Service Charter (PDF) Customer Service Charter (PDF) Download. HSBC Amanah (Banking & Cards) Local call numbers 1300-80-2626 Operation hours: 7.30am - 9.30pm International call numbers +603 8321 5200 Operation hours: 7.30am - 9.30pm. Outside Malaysia There are several other fees and charges for the HSBC Amanah Platinum Card. 1866 765 9644 This link will open in a new window. Learn about customer awareness, our e-banking charter, and our terms. HSBC Amanah Tariff and Charges (PDF, 8.65MB) HSBC Amanah Specific Terms Condition for Commercial Banking. Get this when you apply for an HSBC Amanah MPower Visa Platinum Credit Card-i. All concerns or issues raised should include the following information: * Reasonable efforts will be made to ensure that your identity is kept confidential throughout the investigation process unless disclosure is required to facilitate the investigation or for legal or regulatory reasons. Operation hours: 24 hours, International call numbers HSBC Premier Service Center. What is the Concern / Allegation / Incident about; Date(s) and Time(s) of the Concern / Allegation / Incident; Location(s), Place and Area of the Concern / Allegation / Incident; Malaysian Anti-Corruption Commission (MACC) -. +603 8321 5400 Operation hours: 7.30am - 9.30pm, Local call numbers You will lose any information you have entered. 18, 19 & 20 Jalan Mamanda 5 Ampang Point 68000 Ampang Selangor Customer Service 1-300-80-2428 Central Phone 603-8321 5502 Operation hours: 24 hours, USA Banking overseas is easy as an HSBC Amanah Premier customer. International call numbers More detailed information on how Service Tax may impact you. Box 22 Buffalo, NY 14240. It’s about raising concerns pertaining to wrongdoings, malpractices, and/or irregularities including but not limited to: For product and services related complaints / feedback please refer to the e-form provided above. If the above did not provide a satisfactory solution, you may choose to contact the following external enforcement agencies to review your case. 127776-V) 2019 | All rights reserved. The terms used herein are as defined in the HSBC Amanah Cash Instalment Plan Terms & Conditions . Operation hours: 24 hours HSBC Amanah Ampang Point No. International call numbers +60 3 8321 8888 Operation hours: 7.30am - 9.30pm Operation hours: 7.30am - 9.30pm, International call numbers HSBC Malaysia is committed to protecting and supporting individuals to speak up so that concerns or issues can be escalated and dealt with effectively, in the interests of the HSBC Group, its employees, shareholders, and other stakeholders. For HSBC Amanah Premier credit card-i 1 300 88 9393 (local callers) and +603-8321 5208 (overseas callers). This site is primarily intended for those who access it from within Malaysia. Australia International call numbers Operation hours: Monday - Friday, 9.00 am - 6.00 pm © HSBC Amanah Malaysia Berhad 200801006421 (807705-X) 2021.All rights reserved, Open the e-Form to read FAQs and submit feedback. HSBC Amanah Amanah Home Dear Customer Following a strategic review of our operations around the world, the HSBC Group has taken the decision to restructure its Islamic banking business and will no longer offer Shariah compliant products and services in the UAE, the UK, Bahrain, Bangladesh, Singapore, Indonesia and Mauritius. HSBC Customer Service Address. Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. 1800 450 346 +603 8321 5400 The 6-month automatic deferment period has ended on 30 September 2020. We will be contacting you shortly. 1300-88-1388 Box 2013 Buffalo, NY 14240. By continuing to browse this site, you give consent for cookies to be used. Important: From 1 January 2021, we're changing our paper statement fee from RM1.00 to RM1.50 per statement. This link will open in a new window, Enjoy up to 6.38% p.a. Members of the public who have knowledge or are aware of any improper conduct (misconduct or criminal offence) within HSBC Bank Malaysia Bhd or HSBC Amanah Malaysia Bhd (collectively referred to as "HSBC Malaysia") are encouraged to make a report / disclosure to the Chief Compliance Officer. You may submit your concerns or issues to myh.hsbc.confidential@hsbc.com.my. Get tips on how to get through financial difficulties and how HSBC Amanah may help. The next site will open in a new browser window or tab. 1800 450 346 For HSBC Amanah credit card-i 1 300 80 2626 (local callers) and +603-8321 5200 (overseas callers). International call numbers +603 8321 5200 Operation hours: 7.30am - 9.30pm . Operation hours: 7.30am - 9.30pm, Local call numbers Operation hours: 24 hours, Visa Emergency Assistance (Overseas Centres), Singapore +603 8321 5200 HSBC Bank Malaysia (Banking and Cards) Local call numbers 1300-88-1388 Operation hours: 7.30am - 9.30pm International call numbers +603 8321 5400 Operation hours: 7.30am - 9.30pm 1300-88-1018 International call numbers +603 8321 5200 Operation hours: 7.30am - 9.30pm . +603 8321 5208 Operation hours: 24 hours. Service Tax . Within Malaysia P.O. Operation hours: 24 hours, Within Malaysia 1300 88 1099 (Local Number) +603 2075 3099 (International Number) Opening Hours (excluding public holidays): Monday - Friday 09:00-18:00 MYT (GMT +8) Operation hours: 7.30am - 9.30pm, HSBC Premier & Amanah Premier (Banking Cards), Local call numbers The desk is functional between 9:00 AM to 4:00 PM, Monday to Friday. 2 Protected by PIDM up to RM250,000 for each depositor. HSBCnet Technical. 1300-80-2626 Enjoy the same levels of service and recognition as you would receive in your home country/region, wherever you are in the world. Operation hours: Monday - Friday, 9.00 am - 6.00 pm, International call numbers +603 8321 5511, Within Malaysia on your 3-month Term Deposit-i, Get a Welcome Gift and Cash Bonus worth up to RM90*, Tips on Personal Financing Payment Strategy, Find answers to your queries or contact us for further help, Careers, media, investor and corporate information, Improper use or falsification of management and financial information; and, Gross mismanagement or dereliction of duties. 1300-80-2626 First off, there is a sales and service tax for RM25 charged for both primary and supplementary cardholders. 1866 765 9644 Operation hours: Monday - Friday, 9.00 am - 6.00 pm, Local call numbers 1300-88-1018 HSBC Amanah Global Equity Index Fund 21.0 10.8 0.0 0.5 26.1 Rolling time period returns (%) 1 month 3 months 6 months 1 year 3 years 5 years HSBC Amanah Global Equity Index Fund 1.8 6.1 9.5 26.1 26.8 70.0 Dow Jones Islamic Titans 100 Index (Total Return) 1.9 6.4 10.1 27.4 30.6 79.7 Data as at 30 November 2017 Contact details - 9:30p.m. Share your feedback via the e-Form below. 0800 169 5189 The Customer Service Charter (also referred to as Charter) was set up in 2011 with the intention to outline key commitments and service standards for all banks when providing service to customers. The management fee offered is subject to HSBC Amanah 's approval. HSBC Amanah (Banking & Cards) Local call numbers 1300-80-2626 Operation hours: 7.30am - 9.30pm . This applies to banking and credit card/-i paper statements. PIDM list of Insured Deposit (PDF) PIDM list of Insured Deposit (PDF) Download. Operation hours: 24 hours, UK Mortgages. Campaign is open to all HSBC Amanah customers who have registered or will register HSBC Malaysia online banking and/or HSBC Malaysia Mobile Banking app and perform Eligible Transactions with minimum amount to earn entries. Operation hours: 24 hours Careers, media, investor and corporate information. Speak to our customer service representative at: For HSBC credit card 1 300 88 1388 (local callers) and +603-8321 5400 (overseas callers). Migration of DBKL Bill Payment Service via 'Pay a Bill' to JomPAY: 19 November 2019 Dear Valued Customer, Effective 9 December 2019, kindly note that bill payments to Dewan Bandaraya Kuala Lumpur (DBKL) can no longer be performed via 'Pay a Bill' option available on HSBC Amanah … Operation hours: 24 hours +603 8321 5200 Operation hours : Monday - Friday , 9.00 am - 6.00 pm, Local call numbers Operation hours : Monday - Friday , 9.00 am - 6.00 pm, Outside Malaysia ... HSBC Amanah (Banking & Cards) 1300 -80 -2626 / +603 8321 5200 Operation hours: 7.30am - 9.30pm Document tracker - Request status update add to tolls and resources, Foreign Account Tax Compliance Act (FATCA), Client Charter - E-banking/mobile banking services, Perbadanan Insurans Deposit Malaysia (PIDM), This site is intended for Malaysian residents only | © HSBC Bank Malaysia Berhad (Company No. International call numbers +603 8321 5400 Operation hours: 7.30am - 9.30pm FX Spot Terms and Conditions (PDF, 162KB) HSBC Amanah Tariff and Charges. Fax your letter to +603-88942811 or drop us an email at complaints@hsbc.com.my. Our website doesn't support your browser so please upgrade. HSBC Bank USA, N.A. HSBC Amanah (Banking & Cards) Local call numbers 1300-80-2626 Operation hours: 7.30am - 9.30pm International call numbers +603 8321 5200 Operation hours: 7.30am - 9.30pm Members of the public who have knowledge or are aware of any improper conduct (misconduct or criminal offence) within HSBC Bank Malaysia Bhd or HSBC Amanah Malaysia Bhd (collectively referred to as "HSBC Malaysia") are encouraged to make a report / disclosure to the Chief Compliance Officer. HSBC Amanah Foreign Exchange Transactions Terms of Business. USA Issued by HSBC Amanah Malaysia Berhad 200801006421 (807705-X) ("HSBC Amanah") 1 HSBC Amanah Digital Banking 2020 Campaign Terms and Conditions apply. Premier Banking. Operation hours: 7.30am - 9.30pm, HSBC Premier & Amanah Premier (Banking Cards), Local call numbers Tick here to confirm that you have read and agree to the contents and terms of the Notice to Customer relating to the Personal Data Protection Act 2010 ("the Notice"). 1300-88-9393 Latest notices . For more details please read our cookie policy. P.O. Operation hours: Monday - Friday, 9.00 am - 6.00 pm, Outside Malaysia Thank you for your interest in banking with HSBC Amanah. +603 83123696 +603 8321 5208 Privacy and Security; Terms of Use; Hyperlink Policy; This site is intended for Malaysian residents only | © HSBC Amanah Malaysia Berhad (Company No. 0800 169 5189 Operation hours: 24 hours, Australia International call numbers +603 8321 5400 Operation hours: 7.30am - 9.30pm HSBC Amanah (Banking & Cards) Local call numbers: 1300 80 2626 International call numbers: +603 8321 5200 Operation hours: 7:30a.m. Contact Agreement: I confirm that I have provided accurate and valid information and agree to be contacted by HSBC Amanah, through any of the phone numbers provided above or in any other manner deemed appropriate by HSBC Amanah, for the purpose of … HSBC Amanah (Banking & Cards) Local call numbers 1300-80-2626 Operation hours: 7.30am - 9.30pm International call numbers +603 8321 5200 Operation hours: 7.30am - 9.30pm. HSBC Bank Malaysia (Banking and Cards) Local call numbers 1300-88-1388 Operation hours: 7.30am - 9.30pm International call numbers +603 8321 5400 Operation hours: 7.30am - 9.30pm UK International call number: +603 8321 5208, International call number (Call Collect): +603 8321 5222, Operation hours: Monday - Friday 09:00-18:00 MYT (GMT +8) (excluding public holidays). Operation hours: 24 hours Spot Terms and Conditions and privacy policy, we 're changing our paper statement fee from RM1.00 RM1.50. Your case AM to 4:00 PM, Monday to Friday reserved, open the e-Form to FAQs. Are you sure you want to close the window PDF, 8.65MB ) HSBC Amanah Premier customers enjoy overseas. New window, enjoy up to RM250,000 for each depositor the same levels of hsbc amanah customer service. 5200 Operation hours: 7.30am - 9.30pm your repayments late, you give for. Impact you a new window, enjoy up to 6.38 % p.a to 6.38 % p.a PM Monday. New window, enjoy up to RM250,000 for each depositor 4:00 PM Monday. 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