Thus for a guest asking for an extension, the specific room they are in may already be committed to someone else as was the case here. Weather had not cooperated & we hoped for one full day of sun before we left. Nestled amongst eight acres of tropical lush gardens, thatched roofed villas are perched on the water's edge. Book Rockhouse Hotel, Negril on Tripadvisor: See 1,319 traveller reviews, 2,374 candid photos, and great deals for Rockhouse Hotel, ranked #9 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. We stayed 4 nights at Rockhouse Hotel over the holiday & ate every meal onsite either at Pushcart, the Rockhouse Restaurant or room service. The food is good. Chill Vibe or Party time - choose your scene. Yes, guests have access to a pool during their stay. However, we were told that if we wanted to extend our stay, we could not stay in the premium Villa we were current in, instead we would have to move to another Villa, but we would not find out which one until the next morning “when the system rolls over”. Rockhouse Hotel is a Jamaica vacation for the nature-lover-at-heart that appreciates luxury. Today, it is the epicentre for Jamaican creatives, innovators, tastemakers, looking to unwind. Also, the Rockhouse was also voted the No. Eat See more questions & answers about this hotel from the Tripadvisor community. The 90-minute ride winds along the coast, allowing you to take in the wonderful sights of western Jamaica. While the rooms are cozy and styled to fit the Caribbean location, nothing beats pulling up a sun lounge at the many shorefront decks and watching the 180o sea panorama change color over the course of the day. We have implemented over 100 preventative actions to ensure your safety and minimize risks. Book Rockhouse Hotel, Negril on Tripadvisor: See 1,325 traveler reviews, 2,378 candid photos, and great deals for Rockhouse Hotel, ranked #10 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. We loved it, would recommend it and will definitely go back. Not to be missed. Every meal you order already includes a “service charge”, we also tipped on top of that by adding gratuity to the bill. more. We never left the resort for 5 days. Check prices, photos and reviews. If you have not booked your transfer from the airport to the hotel, we recommend Kenny Tours. Nestled amongst eight acres of lush tropical gardens, and perched high atop the cliffs of Negril’s West End, the Rockhouse property is comprised of forty rooms with all the comforts of a boutique hotel. There are more places to choose from in the Negril area. The Rockhouse Hotel: Community Development Leader in Jamaica May 29, 2019 Bradley Cox Nestled amongst 8 acres of lush tropical gardens, the Rockhouse Hotel is a casually chic boutique hotel perched atop the scenic cliffs of Negril’s Pristine Cove in Jamaica, overlooking the Caribbean Sea. In addition to the cozy bungalows and generously sized villas, the hotel also features studios. Use our new and improved online booking system to reserve your piece of paradise on the cliffs of Negril's West End. Lock in the lowest price from these sites, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Rockhouse has found the perfect formula for the balance between relaxation and play. The Negril Reef is very shallow, making it perfect for snorkeling. A morning swim in the Caribbean sea really works up the appetite: allow us to nourish you one of the most talked about restaurant on island. MOVE TO JAMAICA! So we politely requested a room change, which was arranged after two nights. In addition - the Rockhouse has been voted the No. 1 "Best Value Hotel in the Caribbean" in Travel + Leisure's "World's Best Value Awards" and included in Conde Naste Traveler's Readers Choice list of "Best in the World". It was spectacular in every way! The staff are always friendly and know how to gauge the vibe you’re going for. Room was great, food was great, staff were great, spa was great. We did have the option of moving them to another premium villa but we knew already that was not a room they wanted. Rockhouse is a boutique hotel stretching across the cliffs of Pristine Cove. Check Front Desk for Schedule. But plan to book early. Again, not the fault of the resort. This tour company provides shuttles to and from the airport and has been in business for more than 30 years. Tripadvisor Plus Subscription Terms & Conditions, Grand Palladium Hotels & Resorts in Jamaica, Adults Only and Adult Friendly Resorts Jamaica, Hotels near Zion Mountain Bike Adventures, Hotels near Cultural, Wellness & Natural Experience, Hotels near Max Image Skin Care & Day Spa, Hotels near Famous Vincent Glass Bottom Boats, Hotels near Antonio Airport Transfers and Tours, Hotels near Kingsley's Take Care Tours - Day Tours. Play Rockhouse Hotel is a 90-minute scenic drive from Montego Bay’s Donald Sangster International Airport, so you’ll need to arrange transportation. In the 70’s, Bob Marley The Rolling Stones and Bob Dylan hung out on the cliffs of Rockhouse. We have reviewed our protocols around booking multiple rooms for groups to ensure that wherever possible they are given rooms beside each other to minimize disturbances to neighbors caught between them. Again, disappointed this was the experience for multiple night stay in premium Villa. Serving breakfast, lunch, and dinner, the Rockhouse restaurant was designed to blend seamlessly into the tropical environment. In other words, you can stay in the most expensive accommodation we offer, but pack up & wait until we decide at the last minute which one. The first priority of cleanliness met all expectations. This is not the fault of the resort, but unfortunately we happened to be between two parties in villas #1 & #3 that were traveling together, so they were talking to each other over our “private” patio of #2. On arrival you will receive a. Yes, it got old quickly. In short, every meal felt like we were being hustled to shell out cash in lieu of adding gratuity to the bill. What does not make sense is our severs trying to cut out their colleagues from a shared tip system. The resort is exceptionally clean & safe. What food & drink options are available at Rockhouse Hotel? The Rockhouse Hotel is a two-hour taxi ride from the Montego Bay airport. The Rockhouse Foundation, over the last 17 years, has invested over US$5 million in building and transforming seven public schools in Western Jamaica, in addition to the Negril Public Library. We do operate a pooled tip system wherein the gratuity is shared amongst all the staff who work at the Rockhouse, from gardeners to housekeepers, to dishwashers, to servers and bartenders. Rockhouse Hotel - Negril 18.26506, -78.36738. If you are looking for a boutique hotel experience and seclusion, then this is your place! Rockhouse sits on Jamaica’s western most point, 76 km from Sangster International Airport in Montego Bay. We keep coming back to Rockhouse as it offers so many types of experiences in a magical tropical setting. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 14,827 were here. A short cab ride from Rick's Cafe and the lighthouse, maybe 10 minutes from Seven Mile Beach. Each of the rooms are built from timber, stone and thatch and designed to exist in harmony with the jungle-like garden and volcanic rock of the breathtaking natural landscape. As we had a number of turnovers that day we were waiting to see if there were other shifts or changes that might facilitate moving them to fulfill their preference. If you have not booked your transfer from the airport to the hotel, we recommend Kenny Tours. Or grab your spf and lie out by the pool. Transforming the places Jamaica’s children learn and supporting the great people who teach them. Weddings Rockhouse is Green Globe Certified for over 10 year and strives to achieve the best environmental practices across its entire operation. Our goal is to make you a “local on arrival” at Rockhouse and these posts give you the latest updates on activities that will inspire you. The renowned Rockhouse Spa has a philosophy that is a simple, holistic approach to well-being, health and happiness. See 1,318 traveller reviews, 2,369 photos, and cheap rates for Rockhouse Hotel, ranked #9 of 82 hotels in Jamaica … During this time we felt it was important to support the resort staff. With our on site organic farm, mulch and composting, plant nursery, woodworking shop, candle making and spa products production facilities Rockhouse is focused on reducing our footprint. While the individual server is the direct recipient of any additional cash tips it is explicitly against our policy for staff members to request cash tips. The Premium Villa guest experience did not met expectations. Our spa has one mission: to help you unwind by any means necessary. You will never forget tying the knot with the backdrop of the perfect Negril sunset with your loved ones. Yes, free parking is available to guests. Rockhouse was awarded the #1 Hotel in Jamaica and the #5 Hotel in the Caribbean in Travel + Leisure's list of the '500 World's Best Hotels' in 2014. Guests swim in the sixty foot horizon pool or take the stairs carved into the rock down to the cove for snorkeling on the reef. What are some of the property amenities at Rockhouse Hotel? ESCAPE TO NEGRIL - Book 7 nights or more and receive 30% off. Individual villas were spacious, private and incredibly comfortable. How does a massage in a cabana overlooking the Caribbean sea sound? Our goal is to show you the real, authentic Jamaica, the tiny island that rocks the world. We love Jamaica and we want to encourage our guests to take advantage of the island’s amazing beauty and culture during their stay at Rockhouse. Guests enjoy ocean views, unique activities and onsite restaurants in Negril Jamaica. Conveniently located restaurants include Sips & Bites, Presley's Seafood Bar & Grill, and Rockhouse Restaurant. The food and service at both Pushcart and the Rockhouse restaurant were fabulous with a casual, fun vibe allowing for ultimate relaxation. Our team only does 20 weddings a year to make sure our planner can get every detail perfect. Jamaica: The coolest place on earth. Kaiser's Hotel. Are there opportunities to exercise at Rockhouse Hotel? We invest in our team's professional and personal growth. Learn More About The Rockhouse Foundation. The Rockhouse is not a five-star hotel but by Negril standards it is … Now all you have to do is say: I do. You will never forget tying the knot with the backdrop of the perfect Negril sunset with your loved ones. You can find a secluded nook and feel like you’re the only people at the hotel (but still have full internet access LOL). Booking assistance for transportation around western Jamaica and airport transfers; ... Rockhouse Hotel & Spa, West End Road, Negril, Jamaica. We just returned from a family trip to Rockhouse. Rockhouse Hotel is ranked by U.S. News as one of the Best Hotels in Jamaica for 2020. There’s a reason we’re a two time winner of the World Travel Award for Best Spa in Jamaica. Rockhouse is a Boutique Hotel on the cliffs of Negril with a world class spa and two award winning restaurants. What are some restaurants close to Rockhouse Hotel? I came to the Rockhouse with my boyfriend for the end of the year and New Year's, and we had a spectacular time. Rejuvenation is inevitable. Prices are the average nightly price provided by our partners and may not include all taxes and fees. All staff wore masks at all times, our temperature was checked prior to check-in, all guests were required to wear masks when moving about - we saw this enforced. Does Rockhouse Hotel have any great views? The 90-minute ride winds along the coast, allowing you to take in the wonderful sights of western Jamaica. When we asked where the added gratuity on the bill went, we were told “to the company”. We are re-educating our staff around this and adding substantive sanctions where this policy is not followed. The Rockhouse Foundation transforms the places where Jamaica's children learn and supports the great people who teach them. Yes, guests often enjoy the harbor view available here. Get Directions To Rockhouse Montego Bay Airport Transfer to Rockhouse Hotel Negril - enjoy private transportation at it's best, one way 1 to 4 persons: US73.00 or round trip US$146.00. West End Road, Negril, Jamaica, Stay I've never felt so relaxed in my entire life, and after 2020, we really needed that. The Foundation directly impacts the lives of thousands of children and their families everyday. It was obvious the resort was not full. It is a designer establishment dating back to 1998. Rockhouse Hotel & Spa, When we inquired further I understood the resort uses a pooled tip system, which is common, so that other service roles such as hostess & security could share in tips - this makes sense. Grab a snorkel and swim through the clearest water on island. We recommend calling ahead to confirm details. At Rockhouse, references to the sea and nature abound, including the boat-shaped terraces on the edge of the cliff. We highly recommend going with Kenny Tours . How about a Blue Mountain coffee scrub in our tropical gardens? There is definitely a lesson to be learned around how we can better communicate with the guest to give them full information around the room options. ... Rockhouse Hotel, Negril (Jamaica) - Deals & Reviews. The Rockhouse is a popular spot for a destination wedding in Jamaica. We sincerely apologize that we were unable to fulfill this request. Book Rockhouse Hotel, Negril on Tripadvisor: See 1,324 traveler reviews, 2,378 candid photos, and great deals for Rockhouse Hotel, ranked #10 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. The Rock house is the perfect spot to unwind and recharge surrounded by the lapping waves and the warm Jamaican sun. Yoga classes are offered daily overlooking the sea.Consistently ranked one of the top resorts in the Caribbean, the Rockhouse won Caribbean's Leading Boutique Hotel 2011, 14, 16 &17 and JA's Leading Spa 2014-16 at the World Travel Awards. West End Road, Negril, Jamaica show map. The venue offers views of the sea … ... You can book a shuttle, once your reservation is complete. See great photos, full ratings, facilities, expert advice and book the best hotel deals. Fifteen years after its inception over US$5 million has been invested in building, transforming and modernizing six local schools and the Negril Community Library. We were placed in Villa #2, which is essentially sandwiched between Villa’s #1 & #3, the “private” patios are inches apart without any buffers. The pool is great. Our sister hotel is located 10 minutes away on Negril Beach. Comprising 34 rooms, Rockhouse Hotel is based 0.1 km from the coastline. Many times we are able to achieve this, particularly when the property is not at maximum capacity and we are able to rearrange our bookings. We spent the days eating fantastic Jamaican food at both of the restaurants (Pushcart and Rockhouse restaurants) and swimming in the ridiculously beautiful water. Book Rockhouse Hotel, Negril on Tripadvisor: See 1,325 traveler reviews, 2,378 candid photos, and great deals for Rockhouse Hotel, ranked #10 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. As it pertains to our restaurant staff, we apologize for the experience with our restaurant team and we have started immediate retraining of all our team around the proper protocols for communicating with our guests as it regards to tips and gratuity. - 50% OFF FOR BOOKINGS OF 4 WEEKS OR MORE. Whether you get your money’s worth depends on the Villa. The lack of transparency around where we would stay another night, after packing to move a 2nd time, was disappointing. This was not our first stay at Rockhouse, so we understood what we were paying for. Local excursions can be arranged, including rum factory tours, waterfall visits, horseback-riding, and Jamaican cuisine tours. One of the best ways to travel in complete style and luxury to Rockhouse Hotel Negril in one of our prestigious vehicles complete with professional drivers. Check rooms and rates. Subscribe to our newsletter to learn about upcoming events. The bar is always open, reggae is on the speakers. Located in Negril, 2.2 km from Negril Beach, Kaiser's Hotel provides accommodation … We were very impressed by the overall commitment to safety. The setting is breathtaking and the hotel itself is the perfect blend of private, understated luxury. Spa The massages we got at the spa were fantastic and relatively pretty affordable. Reviews. More family than staff, at Rockhouse we share the success of the hotel with them. Make Jamaica your virtual office. We spent four nights here and are counting the days until we can go back. Grab a cup of Blue Mountain coffee and quietly watch the birds in the morning or grab your partner and join us for a romantic candlelit dinner. This system is established to provide all our team the incentive to give great service to all our guests and work together to ensure they have a great experience. All guests were asked to sanitize their hands prior to sitting down in any restaurant & also prior to signing the check. Can’t wait to return! Nearby attractions include Negril Cliffs (0.3 miles), Whoopees Park (0.3 miles), and Apple Lounge (0.3 miles). Own or manage this property? Yes, Rockhouse Hotel offers an airport shuttle for guests. In regards to reservation extensions, we do all we can to keep our guests in their current room where changes to check-out dates are requested. Rockhouse Hotel Negril - 4 star hotel. We were surprised to continually hear every time the bill came that if we wanted to tip our server it needed to be in cash. rockhouse hotel negril, rock house jamaica, rockhouse jamaica, rockhouse hotel jamaica. Or head to the pool bar or Pushcart for a more bubbly social scene. Our team of locals and owners have put together a series of blog posts around their favorite things to do in Negril and Western Jamaica. On arrival you will receive a Rockhouse Passport to promote wellness of the mind, body, and soul while encouraging you to enjoy a well-rounded travel adventure, discovering and connecting with as many of the amazing local sights and experiences as possible. The other factor in extending guest rooms is that often our arriving guests have requested specific guest rooms, and we do our best to accommodate those requests giving priority to those that request them first. Your biggest decision for the day will be choosing between dining on the deck at the Rockhouse Restaurant or ordering room service and enjoying your privacy. Which popular attractions are close to Rockhouse Hotel? NEGRIL REEF. The Rockhouse Restaurant offers new Caribbean cuisine – a lighter, modern interpretation of Jamaica’s classic dishes incorporating local ingredients and some picked from our very own garden. Book Rockhouse Hotel, Negril on Tripadvisor: See 1,324 traveller reviews, 2,378 candid photos, and great deals for Rockhouse Hotel, ranked #10 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. # holiday # escape # getaway # tropical # paradise # luxury # travel # boutiquehotel # hotel # rockhousehotel # caribbean # negril # jamaica : @coreymus View our verified guest reviews and online special offers for Rockhouse Hotel, Negril at Tablet Hotels. Jamaica Tourism Jamaica Hotels Rockhouse resort is a beautiful boutique hotel overlooking Negril's cliffs. Our greatest asset is our amazing team. Another disappointment came when we asked to extended our stay another night. Our Blog Please see our partners for more details. My favorite night was one where we got a private table out on the rocks overlooking the ocean. Transforming the places Jamaica’s children learn and supporting the great people who teach them. Claim your listing for free to respond to reviews, update your profile and much more. Rockhouse is a casually chic boutique hotel resort perched upon the scenic cliffs of Negril’s Pristine Cove in Jamaica, overlooking the serene waters of the Caribbean sea. exceptionally close to the road & loud noise is continual throughout the night. Again, we humbly apologize that the experience of this guest with our restaurant team was not consistent with our standard and we are committed to addressing all issues. Whatever you’re style, we’ve got you covered. All that’s missing is you. Rockhouse Hotel is a luxury boutique hotel in Negril, Jamaica. For online booking, use Promo Code: MOVE All Guest Rooms Nestled amongst eight acres of lush tropical gardens and perched high atop the cliffs of Negril’s West End, the Rockhouse property is comprised of forty rooms … Now all you have to do is say: We love Jamaica and we want to encourage our guests to take advantage of the island’s amazing beauty and culture during their stay at Rockhouse. Rockhouse : The island’s best kept secret. Prior to working at Rockhouse Fanette led Yoga classes at Swept Away Resort and the Negril Yoga Center where she continues to work. Privacy Policy, © Rockhouse Hotel & Spa. Read the Rockhouse, Negril, Jamaica hotel review on Telegraph Travel. We also operate a pooled "additional tip" system wherein credit card and room charge additional tips are pooled and distributed amongst the Food & Beverage team - again with the goal of providing a great guest service experience. Reservation process was idle for more than 5 minutes and your selection has been released. Such a uniquely beautiful spot. We believe in their potential and we know that a rewarded, empowered and enabled team will take the very best care of our guests. As you snorkel below … The cliff-side views around the resort are stunning. Our biggest disappointment concerned the staff. At Rockhouse we are working tirelessly to constantly update our protocols and upgrading our property to meet best practices for protecting our guests and team from COVID. For online booking, use Promo Code: ESCAPE. Rockhouse sits on Jamaica’s western most point, 76 km from Sangster International Airport in Montego Bay. Move in for a month or more - 50% discount off room rates on stays of 4 weeks or longer. Designed by TJR. Rockhouse Hotel - Rockhouse Hotel is rated 4 stars and is placed about 1.5 miles from Royal Palm Reserve. So rather than rolling the dice on ending up right back where we started, we checked out. All Rights Reserved 2020. Complimentary daily shuttles ferry you to and from Skylark where your beach tent, lounges and seaside service await. Response from Tavata Williamson, Guest Services / Front Office at Rockhouse Hotel. Rockhouse is excited to announce the opening of its new sister hotel the Skylark Negril Beach Resort featuring Miss Lily’s, the first Caribbean outpost of New York’s famed Jamaican eatery. … Instead of enjoying our private patio, we left to spend the day at the pool, which was great, until the next day when the pool was closed due to strong winds, & we had no other option than to go back to our “private” patio where county music was blaring inches away & group conversations included us whether we wanted to participate or not. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. We apologize for this guest’s experience at the Rockhouse Hotel. We enjoyed morning yoga, fabulous massages in the massage huts adjacent to the sea and daily swimming in the warm, crystal clear Jamaican water—heaven. Rockhouse Hotel: Swimming and Snorkeling at the Rockhouse hotel - See 1,318 traveler reviews, 2,164 candid photos, and great deals for Rockhouse Hotel at Tripadvisor. Book Rockhouse Hotel, Negril on Tripadvisor: See 1,324 traveller reviews, 2,378 candid photos, and great deals for Rockhouse Hotel, ranked #10 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. This is the version of our website addressed to speakers of English in the United States. Rockhouse provides our guests an amazing vacation experience while taking great care of our team, being responsible to the environment (Green Globe certified), and putting back into the community through the Rockhouse Foundation. We understood the resort was doing their best to accommodate. Both pools are 100% distributed to all staff on a weekly basis. Yoga classes are also conducted at sister hotel, Skylark Negril Beach Resort and you are invited to join these. Both are. Home to two award winning restaurants - the Rockhouse Restaurant & Bar and the Pushcart Restaurant & Rum Bar. E-mail However it illustrates the point that villas 1, 2 & 3 are on top of each other & far from the premium experience you would expect for what you pay. It should be noted during this guest's stay over the Christmas period we were at 85% occupancy for the hotel and completely full in the villa category and had only one premium villa on the day they wanted to extend. From AU$170 per night on Tripadvisor: Rockhouse Hotel, Jamaica. Our team only does 20 weddings a year to make sure our planner can get every detail perfect. Grab a pair of sneakers and head to explore a local waterfall, mineral bath or canopy zip line. Taxes and fees that are shown are estimates only. 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