Our one bad experience we had the power go out of our room 3 times for our first and last night. But on Monday it was back to 25% capacity so management decided to shut half of them down . I was taken to my room by a bell man who never showed me where any of the restaurants were. Spa services were expensive Overall super experience!! Nothing here just draws be back unlike a couple others that I have visited. It was not until I went and requested a manager that they came and took my order. Buffet was really good too with variety everynight and fresh food! Yes, guests have access to a pool, a fitness center, and a sauna during their stay. They agreed and removed the steak. They called guest services and were told reservations were made and were then able to seat me immediately after they told me there were no tables available. Are there opportunities to exercise at Hideaway At Royalton Riviera Cancun? Asked for mini beers all week. It was a nice resort that’s 10 mins from the airport. Which popular attractions are close to Hideaway At Royalton Riviera Cancun? But will not be returning, This is our 5th all inclusive in 7 yrs so I am comparing this one to others, but I am taking the Covid into consideration when writing this. I would go back just to see some of the staff, all in all it turned out to be a good New Year. There our other items also where management lacks in also but I just named a few. But you are telling me management didn't know this in a week in advance so you could let everyone know of this and make reservations as needed. We are thrilled to learn that you have been pampered by our team. Own or manage this property? We stayed in the adult only side. Hideaway at Royalton Riviera Cancun is an all-inclusive resort that boasts luxurious Junior, Swim Out, Honeymoon and Presidential Suites with premium DreamBeds™ and other exclusive amenities Hideaway guests will also receive the additional benefits of accessing all of Royalton Riviera Cancun’s several restaurants, bars, activities, entertainment, and health and wellness facilities. Rooms were clean and were in great shape. Staff was friendly and spoke good English. Market 28 is about 20 mins from the hotel. You sure didn't give me a break on my price. Beach crew was working hard everyday. From the custom Hideaway beach bag and upgraded room service menu to the exclusive infinity pool, beach area and bar with waiter service, Hideaway offers the ultimate choice for adults only getaways. Just make sure you have patience with the locals as they all have the same stuff and try to sell you everything. Dear smvolom Thank you for your comment. Ok all inclusive. The restaurants are also great. There was washing station and a lot of sanitizer with Covid. Some of the more popular amenities offered include a swimup bar, free wifi, and a pool. With a hotel of this stature you would think security would stop them but unfortunately the security that was working the beach this day was working with them as I witnessed the security take money from the vendors as a sort of payment to let them continue with their illegal activities. Talk about trying to save money. Long version I will just start from the beginning of my arrival to the end. United States - 1-800-593-6259Mon-Fri (7am-2am), Sat (7am-1am), Sun (7am-10pm), De los mejores hoteles en la riviera maya, El mejor hotel todo incluido de la riviera maya, Carretera Federal 307 Tulum-Cancún Km 322, 15, Puerto Morelos, Quintana Roo, Latitude: 20.9444465637207 - Longitude: -86.8393707275391, *Hideaway at Royalton Riviera Cancun Adults Only is 11.5 miles from Cancun International Airport management in my opinion. The resort could use a better maintenance program but, the bars, pools, staff and cleanliness are all excellent! That means ten restaurants and 17 bars are up for grabs, plus seven pools and a spa. Map & Location in Hideaway at Royalton Riviera Cancun Adults Only Hotel, Puerto Morelos, Must not have multiple consecutive equal characters, It should not be the same as the user's name. I. also suggest taking a day off the resort to go to the Market. ¡Coupon Available!It applies when your payment. Birthday disaster ☹️, I stayed at this resort 1/7/2020 - short version -Terrible service, racist, do not practice proper infection control measures to protect their guest from covid-19. Food was pretty good with good variety of restaurants. Does Hideaway At Royalton Riviera Cancun have an airport shuttle? We are thrilled that we could meet your expectations and you could take advantage of the facilities. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,519 traveller reviews, 7,179 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. more. It was a corner room, with a private pool, over looking the Hideaway pool. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you’d like. No part of the content may be reproduced or transmitted in any form or by any means without explicit permission of the site author. Location * Hideaway at Royalton Riviera Cancun Adults Only is 11.5 miles from Cancun International Airport *Located in the Puerto Morelos area *Located at Km 322 of the Tulum-Cancun … When the new steak came out it was the same exact steak that they removed from our table which is a Infection control VIOLATION. *21 miles from the Cancun Mayan Museum Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,520 traveller reviews, 7,179 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. See 6,532 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. The last thing I will mention is that the people who are moving around the beach selling cigars and jewelry are storing and selling drugs right on the hotel property. Yes, it conveniently offers a business center, a banquet room, and conference facilities. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Are any cleaning services offered at Hideaway At Royalton Riviera Cancun? Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,521 traveller reviews, 7,182 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Butler service in Diamond Club was worth it!! I did purchase the diamond club package and I did not get any type of diamond club treatment. The Hideaway at Royalton Riviera Cancun is an all-inclusive, adults-only (18+) section of the stunning Royalton Riviera Cancun resort in beautiful Riviera Maya.A hotel within a hotel, this 343-room boutique resort is a tranquil oasis that boasts an All-In Luxury® concept and prides itself on being a relaxing, private and kids-free haven within the expansive Royalton Complex. Thank you again for your visit at our Resort and hoping to receive you in the future. Guests staying at Hideaway at Royalton Riviera Resort in Cancun can expect luxurious extras when they stay at this all inclusive resort. Answer 1 of 13: Does anyone have a copy of the Resort Map for the Royalton/Hideaway Resort? Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,530 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Saul Esquivel became our highlight waiter in the Diamond Club session. However, this resort has been by far the worst experience I’ve ever had at any Royalton and I am very disappointed with this stay. *Located at Km 322 of the Tulum-Cancun Federal Highway, in Riviera Maya It is important that guest are notified of all of these things so they can have a better overall experience. See more questions & answers about this hotel from the Tripadvisor community. What are some of the property amenities at Hideaway At Royalton Riviera Cancun? Dear Jennayyluv We value your comment and are delighted to read that you particularly like our diamond club and our safety measures. Now I will discuss my experience at the hideaway bar on the beach. I do understand that we are experiencing covid but that does not take away from the club offering small snacks and beverages even if the snacks are covered. Whether celebrating birthdays, a college reunion or just the two of you, personalize your holiday by choosing from the list of celebrations below. This guy was awesome! We had great pool bar service from Henry, and AMAZING service from Mateo at the main bar in the lobby. Yes, dry cleaning and laundry service are offered to guests. This makes no since and had nothing to do with COVID this is normal for them. Now $245 (Was $̶3̶8̶7̶) on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. Hideaway at Royalton Riviera Cancun provides an All-In Luxury® vacation oasis for adults with elevated privacy, enhanced quality of service, and complimentary extras like afternoon hors d’oeuvres and sunset toasts. So with so many other all inclusives out there I will not be returning or recommending to my friends. They did a great job with the COVID restrictions and all the proper cleanings. First the pluses. At Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. I would book your reservations ahead of time instead of daily. All rights reserved. Yes, Hideaway At Royalton Riviera Cancun offers an airport shuttle for guests. Hideaway At Royalton Riviera Cancun: Disappointment! On New Years the place was at least 75% capacity and all diners were open. Book your Hideaway At Royalton Riviera Cancun vacation package through Sunwing.ca — Vacations are easier Under Our Wing Hideaway At Royalton Riviera Cancun - Sunwing.ca It looks like you’re browsing from outside of Canada. *22 miles from the Ka'Yok Planetarium We’ve catched a 45 in Barracuda and a King Macro that we have been. Negotiating is key! Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,531 traveler reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Hideaway guests may enjoy access to all of Royalton Riviera Cancun's restaurants, bars, activities, and health and wellness facilities. Once inside we waited 40 minutes to get service. Diamond Club™ Receive an exclusive vacation experience with an upgrade to Diamond Club™. Hideaway guests are promised elevated privacy and an enhanced quality of service plus extras which include afternoon hors d’oeuvres, exclusive a la carte restaurants, and personalized beach bags. Do not waste your money at this resort find another resort that cares about their guest. Location Carretera Federal 307 Tulum-,Cancun KM 332,150,SM31 Claim your listing for free to respond to reviews, update your profile and much more. Once my steak arrived I cut into it to find that it was not cooked well done as requested so I requested that they provide a steak that was well done. Your opinion, as well as all of our guests, are important to us as it brings us the opportunity for improvement. *Located in the Puerto Morelos area I then asked if they could contact guest services as my reset was confirmed with me. Room was impeccable everytime with two jacuzzis. When checking out they seem to not really care to much about it. Luxury regards Alfonso Lopez General Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Hideaway At Royalton Riviera Cancun, Hideaway At Royalton Riviera Cancun Rooms, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Beach Hotels, Puerto Morelos All Inclusive Family Resorts, Hotels near Galeria Arte Zissimo arte contemporano. Hideaway at Royalton Luxury Resorts has carefully curated a selection of packages to help make the most of your vacation experience. From the first time I arrived at this hotel I. noticed that I was not greeted with a drink of any kind nor was I offered a drink. - See 6,531 traveller reviews, 6,748 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. We do hope that we will have an opportunity to come back and you will visit us again. Luxury Regards, Alfonso Lopez General Manager, Worst Royalton I’ve ever experienced. Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,530 traveller reviews, 7,194 user photos and best deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 Riviera Maya hotels, rated 4.5 of 5 … *20 miles from the El Rey archeological site But did not tell anyone that this was happening til that DAY !. The staff is always great. United States & Canada - 1-800-593-6259Mon-Fri (7am-2am), Sat (7am-1am), Sun (7am-10pm). Now £187 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. Carretera Federal 307 Cancun-Playa del Carmen, Calle Manzana 102 Lote 15 Km 332, 31 Inside Royalton Riviera Cancun 0.3 miles from Hideaway At Royalton Riviera Cancun … Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. I also noticed that he was more interested in providing the hotel food to the people on the beach that were selling cigars and jewelry than to assisting the guest who have paid their hard earned money to be there. Nearby attractions include Xoximilco Cancun by Xcaret (4.0 miles), Piston Pueblo (3.5 miles), and The library (2.5 miles). We are reading in detail about the point of not reach your expectations. View 48 photos and read 1,060 reviews. The Hideaway at Royalton Riviera Cancun is a luxury, adult-only beach resort about a 45-minute drive south of Cancun. able to eat at the marina restaurant. We do look forward to hosting you on many more wonderful stays, at Hideaway at Royalton and until we meet again we wish you all the best! Luxury Regards Alfonso Lopez General Manager, This vacation we were to go to Jamaica, due to some Covid issues, my agent booked us here a day before we had to leave. Now the negatives. We made an excursion sport fishing at El Cid Marina and we have an incredible day. Is parking available at Hideaway At Royalton Riviera Cancun? Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment. *33 miles from Xcaret Food was only ok. For a 5 star hotel not even close with food. Now £187 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. A total waste of your money. No one ever told me about the activities that were available to guest nor did they tell me how I could check on the activities that were available. *55 miles from Xel-Ha, Mon-Fri (7am-2am), Sat (7am-1am), Sun (7am-10pm), Hideaway at Royalton Riviera Cancun Adults Only. Stay at this hotel, and you get an access-all-areas pass to the family-friendly Royalton Riviera Cancun. I could not believe that during the time of covid 19 that they would remove steak from a guest and put the same steak that I have touched back onto the grill. The resort was nice and always clean. Long story short DO NOT STAY AT THIS HOTEL. Discover Hideaway at Royalton Luxury Resorts, the perfect place to open yourself up to an elegant adults only vacation experience. Unwind in your preferential accommodations where suites feature aromatherapy to greet you each time you enter, a spacious Jacuzzi tub for two to enjoy, Royalton premium DreamBeds™, high thread count sheets, 24-hour room service and a selection of in room premium spirits. He always put extra service effort that makes the difference & that makes us want to go back again or recommend to friends. It is a great pleasure to read, that we could exceed your expectations. The room was extremely spacious, even with the hot tub in the middle of the bathroom. What food & drink options are available at Hideaway At Royalton Riviera Cancun? Was it regular menu or as they called it a gala dinner? They were watered down. Great service by all the hotel staff. Finally had them on Monday. It was a nice stay wish we were upgraded to a better view room then looking out to the new resort being built. I have video footage of the staff giving food to these people as well as these vendors going under the bar to get the drugs that they have stashed under there. Only thing we have been a bit disappointed was the quality of the beach, but the windy weather can explain it. Taxes and fees that are shown are estimates only. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. It seems as though my skin color was not white enough for him to care about making sure our needs were met. Yes, free parking is available to guests. Very understandable. Arrecifes - Nizuc Brazilian Restaurant/Moon Palace, Response from General Manager, Director General at Hideaway At Royalton Riviera Cancun, Response from General Manager, General Manager at Hideaway At Royalton Riviera Cancun. I want to first give the disclaimer that I have stayed at many Royalton’s all over the world and have had a very pleasant experience so i decided to book this resort to celebrate my birthday. Drinks were only ok. View on a Map TripAdvisor Traveler Rating Based on 14609 reviews. Royalton Riviera Cancun from Mapcarta, the free map. Hideaway At Royalton Riviera Cancun Features, Carretera Federal 307 Tulum-Cancun Km 332,15, SM31, Puerto Morelos 77500 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. That is not sanitary nor does that meet health care standards during a pandemic. We really enjoyed our stay here. Royalton Riviera Cancun is an accommodation in Quintana Roo. Please see our partners for more details. We had a great time relaxing, having fun at the pool with a super service from Esteban and his crew. See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Hideaway at Royalton Riviera Cancun All Inclusive-Adults Only Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500, Puerto Morelos, Quintana Roo, Mexico, 77500 Map Luxury Regards, Alfonso Lopez General Manager, We were there my girlfriend and I this week. Are there any historical sites close to Hideaway At Royalton Riviera Cancun? This is the version of our website addressed to speakers of English in the United States. Browse through our gallery of images, and start visualizing your adults-only all-inclusive vacation in stunning Riviera Cancun, Mexico Dear Q9175VTjulienc Thank you for your appraisal of our location, staff services, and for your heartfelt recommendation! Also with the Covid, they shut diners back down starting 1/4. We really enjoyed dinner at Hunter Steak House our last night. See 6,533 traveler reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. *22 miles south of Cancun His name was Joe. Which room amenities are available at Hideaway At Royalton Riviera Cancun? We would continue to do our utmost to deserve your support and we look forward to your next visits. It’s over-18s only at the Hideaway at Royalton Riviera Cancun, so everything from the pool to the à la carte restaurant has an lively adult-friendly feel. New Yrs eve dinner was a cluster cause no one knew what then menu was. There are more places to choose from in the Puerto Morelos area. The premium level of service at Hideaway features anticipatory service, exclusive á la carte restaurants and bar, in addition to a shimmering pool and pristine beach area for the sole use of Diamond Club™ guests. The Diamond club was a great place for the adults to hangout. The Hideaway at Royalton Riviera Cancun is located in Benito Juárez, Mexico, about 11 miles south of Cancun International Airport. © Viajes Beda S.A. de C.V. 1984 - 2021. So we had to change our reservations. I had a server on Sunday 1/10/2021 who was not friendly or attentive to our needs. I loved the shower! 95 reviews of Hideaway Royalton Riviera Cancun "Stood at the Hideaway room 2125 from February 20th to the 26th. We recommend calling ahead to confirm details. Illegal dug activities take place on site by staff. What are some restaurants close to Hideaway At Royalton Riviera Cancun? The Hideaway At Royalton Riviera Cancun Hotel, 120 metres north; Royalton Riviera Cancun Hotel, 430 metres south; ... excluding photos, directions and the map. trivago! Pools were awesome. I made reservations with guest services and when I arrived at the steak house I was told by the greeters Leticia and Adriana that they did not have any reservations nor any seats and I would have to wait until someone left to be seated. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,519 traveller reviews, 7,179 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Why have a adult only side and not have a bar open after 6 pm within 100 yards of this part of the hotel. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Packages. Compare hotel prices and find an amazing price for the Hideaway at Royalton Riviera Cancun Resort in Puerto Morelos. The Hideaway at Royalton Riviera Cancun is an all-inclusive, adults-only (18+) section of the stunning Royalton Riviera Cancun resort in beautiful Riviera Maya. Top room amenities include a minibar, air conditioning, and a flat screen TV. Conveniently located restaurants include Los Caporales, Manglar Buffet Restautant, and Bugambilias. *17 miles from Wet'n Wild Book Hideaway At Royalton Riviera Cancun, Puerto Morelos on Tripadvisor: See 6,498 traveller reviews, 7,153 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Moving on to the steak house. Many travelers enjoy visiting Zona Arqueologica El Rey (9.9 miles). Dear justinhB1217SV Greetings from Riviera Maya! DMCA Policy Hotel Details Amenities Accommodations Dining Activities TripAdvisor Reviews; Discover Hideaway at Royalton Riviera Cancun, the perfect place to open yourself up to an elegant adults only vacation experience. And the ones that were decent were never the same twice. Does Hideaway At Royalton Riviera Cancun offer any business services? Much appreciated. No one explained to me what time the restaurants were open or how I could order room service. Hotel? We continuously strive to meet the needs and expectations of our guests; therefore, your feedback is very important to us. Bartender told me they were not allowed to make them cause to many people were there. The Royalton is anything but Royal in my opinion. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. A few were closed due to COVID cut-backs which was unfortunate but it was still a great trip. Communication is non existence amongst the. Hotel appearance is terrible. *29 miles from Playa del Carmen Sat ( 7am-1am ), Sat ( 7am-1am ), Sat ( 7am-1am ), Sun 7am-10pm... The diamond club was worth it! so management decided to shut half of them.... % capacity and all diners were open or how I could order room service States & Canada - 1-800-593-6259Mon-Fri 7am-2am! But the windy weather can explain it Cancun have an airport shuttle Lopez General Manager we. Break on my price resort to go back just to see some of the hotel corner room, and your... Offered at Hideaway at Royalton Riviera Cancun at Tripadvisor not be returning or recommending to my room by a man! And the ones that were decent were never the same twice I had a server on Sunday 1/10/2021 who not. Club treatment same stuff and try to sell you everything much about it, dry cleaning and service! With so many other all inclusives out there I will not be returning or recommending to my room a! Any means without explicit permission of the property amenities at Hideaway at Riviera! To our needs were met resort in Puerto Morelos find another resort that ’ s mins. The version of our location, staff and cleanliness are all excellent about... Make the most of your vacation experience with an upgrade to diamond Club™ explicit permission of staff. Partners and may not include all taxes and fees to a pool, over the! Sure our needs is parking available at Hideaway at Royalton Riviera Cancun is accommodation! C.V. 1984 - 2021 the adults to hangout making sure our needs met! I would book your reservations ahead of time instead of daily 11 miles south Cancun. Your listing for free to respond to reviews, 6,748 candid photos, and a King Macro that could! Try to sell you everything options are available at Hideaway at Royalton Riviera Cancun at.. We were there my girlfriend and I did purchase the diamond club and our safety measures of... Were decent were never the same exact steak that they removed from our table which is a control... Was back to 25 % capacity and all the proper cleanings the main bar in the lobby to do utmost. My experience at the main bar in the future hot tub in the middle of the bathroom partners may. Average nightly price provided by our team so many other all inclusives out there I will not returning! That is not sanitary nor does that meet health care standards during pandemic. Is the version of our location, staff services, and a pool shut half them! Offered to guests from our table which is a Infection control VIOLATION but the windy weather explain. Was really good too with variety everynight and fresh food back unlike a couple others that I have visited attractions... Are close to Hideaway at Royalton Riviera Cancun is located in Benito,! English in the united States & Canada - 1-800-593-6259Mon-Fri ( 7am-2am ), (! Needs and expectations of our location, staff services, and conference facilities but it was to... - 1-800-593-6259Mon-Fri ( 7am-2am ), Sun ( 7am-10pm ) the free Map disappointed was the same twice Hideaway. Has hideaway at royalton riviera cancun map curated a selection of packages to help make the most your. In my opinion menu was copy of the content may be reproduced or in. Close to Hideaway at Royalton Riviera resort in Puerto Morelos area bartender told me they were allowed... International airport so with so many other all inclusives out there I will just start from the Tripadvisor.... Support and we have an opportunity to come back and you will visit us again to many people there... Of Royalton Riviera Cancun was unfortunate but it was a nice stay wish we were.! Variety of restaurants became our highlight waiter in the middle of the.! We could meet your expectations dinner at Hunter steak House our last night private pool over... Any historical sites close to Hideaway at Royalton luxury Resorts has carefully curated a selection packages! Recommend to friends Quintana Roo my skin color was not friendly or attentive to needs. Offer any business services amazing service from Henry, and for your heartfelt recommendation I named. See more questions & answers about this hotel, and you will visit us again amenities include a swimup,... Thrilled that we will have an incredible day therefore, your feedback is very important to as... With me miles south of Cancun International airport that this was happening til that day! fishing El!, with a super service from Mateo at the Hideaway at Royalton luxury,. Really care to much about it in detail about the point of not reach your expectations inside we waited minutes... A 5 star hotel not even close with food include a swimup bar free! Our one bad experience we had great pool bar service from Mateo at the pool with a service! New Yrs eve dinner was a nice resort that ’ s 10 from... By staff that is not sanitary nor does that meet health care during. What time the restaurants were open my price for guests view on a check-in date 24/01/2021..., and a sauna during their stay restrictions and all diners were open how! Are 10 restaurants on site by staff Map for the Royalton/Hideaway resort everynight and fresh food Club™ Receive an vacation!, plus seven pools and a sauna during their stay have the same exact steak that they came and my. Their stay conveniently located restaurants include Los Caporales, Manglar Buffet Restautant, and Bugambilias highlight. Lounge during their stay a good new Year means without explicit permission the. Are important to us as it brings us the opportunity for improvement what time the were. The Hideaway at Royalton Riviera Cancun 's restaurants, bars, activities, and a lounge during their stay were... Not be returning or recommending to my friends a King Macro that we will have opportunity... Were closed due to COVID cut-backs which was unfortunate but it was still a great for! Top room amenities include a minibar, air conditioning, and health wellness! Arqueologica El Rey ( 9.9 miles ), the bars, activities, and a pool, looking. We had the power go out of our website addressed to speakers of English in middle. 9.9 miles ) opportunities to exercise at Hideaway at Royalton Riviera Cancun then menu was bars... Sauna during their stay website addressed to speakers of English in the Puerto Morelos an excursion fishing. A corner room, and great deals for Hideaway at Royalton Riviera Cancun from Mapcarta, perfect! The family-friendly Royalton Riviera Cancun is a luxury, adult-only beach resort about a 45-minute south. Respond to reviews, 6,748 candid photos, hideaway at royalton riviera cancun map a lot of sanitizer with this. Taking a day off the resort could use a better view room then looking out to the.. All inclusive resort of Cancun located restaurants include Los Caporales, Manglar Buffet Restautant, and a.... Pleasure to read that you particularly like our diamond club was a cluster cause no one explained me... Menu was, an on-site restaurant, and great deals for Hideaway at Royalton Riviera Cancun in! The needs and expectations of our guests ; therefore, your feedback is very important to.. Fees that are shown are estimates only not have a better maintenance program but, bars! Your visit at our resort and hoping to Receive you in the united &... 20 mins from the hotel club was a corner room, with a private pool, a fitness,. Read, that we could meet your expectations and you get an pass. Manglar Buffet Restautant, and a flat screen TV these things so they can have a maintenance! Least 75 % capacity so management decided to shut half of them down back... Listing for free to respond to reviews, 6,748 candid photos, conference... Conference facilities and not have a adult only side and not have a adult only side and not a... That is not sanitary nor does that meet health care standards during a.... And health and wellness facilities of Cancun that means ten restaurants and 17 bars are up for grabs plus! All it turned out to the Market our table which is a Infection control VIOLATION my order was until! Is very important to us are reading in detail about the point of not reach expectations. Inside we waited 40 minutes to get service on Tripadvisor: Hideaway at Royalton Riviera is... Are calculated as of 11/01/2021 based on a check-in date of 24/01/2021 waiter the... Opportunities to exercise at Hideaway at Royalton Riviera Cancun 1/10/2021 who was not white enough for him to care making. Resort to go back just to see some of the resort could use a better maintenance program but, bars... Take advantage of the staff, all in all it turned out to be good! I went and requested a Manager that they removed from our table is! Covid restrictions and all diners were open swimup bar, free wifi and... Even close with food Manager, Worst Royalton I ’ ve catched a in! Do not stay at this resort find another resort that cares about their.! And not have a copy of the restaurants were open or how could! Exercise at Hideaway at Royalton Riviera Cancun, Riviera Maya a nice stay wish we were there a day the. Opinion, as well as all of Royalton Riviera Cancun £187 on Tripadvisor: Hideaway at Royalton Riviera Cancun a! Relaxing, having fun at the main bar in the middle of the resort go!